How do I access coaching?
To access coaching, please go to the Coaching tab and scroll down to your membership level area. Click the button to go to your Coaching page. You can submit a ticket and/or schedule a call. Watch this video to see how it works.
How do I know what membership level I'm on?
If your billing hasn't moved over to the new system yet, your membership details will not show in your account yet. If you're not sure what level you're on, you can email for more information OR you can see what Onboarding Training you have access to in the Course Library. It will either be ULTIMATE, PRO, or DIY.
How do I cancel my membership?
If you migrated over from our original site on Mighty Networks, you will need to manage your subscription through your previous account. Click here to log into your old account to cancel. If you're having trouble, please do not hesitate to contact us at email@example.com and we can help you manage your subscription. Otherwise, you can go into your account settings by clicking the avatar in the top right corner to cancel your subscription. If you don't see your subscription listed in your settings, please contact billing support.
- How do I upgrade my membership?
- How do I downgrade my membership?
Can I get a refund?
If you cancel your membership within 7 days of payment and email support@workitdaily to request a refund, you may receive a refund on your charge. However, if you signed up for an ULTIMATE membership and participated in a coaching call before your cancel/refund request, $99.99 will be deducted from your total refund. If you have questions, please contact firstname.lastname@example.org Did you buy a Resume & LinkedIn Review Package? Unfortunately, we do not issue refunds on this purchase. If you have questions or concerns, please email us at email@example.com